The CRITERE method for improved conflict management

For better conflict management, the C-R-I-T-E-R-E method interconnects three
skills: Authentic Communication, Effective Negotiation and Framework of Law.
It is an original and innovative synthesis of techniques known for their
effectiveness in communication and negotiation. This book provides access to
the greatest research achievements within these fields, encouraging clear and
precise applications to our everyday relationships, be it within the couple,
family, at work or at school. At each stage, a tool and various exercises
provide due means for an inner transformation and the art of turning our
disagreements into agreements.